At Ikat Art, we take great pride in creating handmade products tailored to your individual preferences. Due to the unique and delicate nature of our products, we do not accept returns of goods. Our priority is to maintain the quality and hygienic purity of our products, ensuring they reach you in pristine condition.

Cancellation and Changes:

Cancellation or changes to an order can only be made via a direct phone call to our customer service team. The possibility of cancellation or change will depend on the status of your order and the type of goods being purchased.

Return Period:

As returns are not accepted, please be aware of your purchase decisions before confirming your order. We recommend thoroughly reviewing your selections during the ordering process.

Defective Products:

In the unlikely event that you receive a defective product due to a factory fault, please contact us. Provide as much information as possible about the product and your order.

Data Protection:

Ikat Art is committed to fully complying with Spanish legislation on data protection. Therefore, the data provided for the economic transaction will be incorporated into an automated file owned by Ikat Art, called Clients, in order to carry out this contract in the terms described and inform you about new products. You can exercise your rights of access, rectification, deletion, limitation of processing, and data portability by writing to info@ikatart.com.

Customer Support:

Our dedicated customer service team is here to assist you with any inquiries or concerns you may have. If you have questions about our products or need assistance, please don’t hesitate to contact us by phone. Your satisfaction is of utmost importance to us.